Support
Contact ProTVHub
Whether you’re choosing a plan, setting up a device or asking about reselling, the team is available around the clock. WhatsApp is the quickest route.
Contact
Talk to the team
Questions about plans, setup or reselling? Message us any time — WhatsApp is usually the quickest way to get an answer.
WhatsApp+44 7877 216215Emailinfo@protvhub.shop
Our address3 Brindley Place, Birmingham B1 2JB
When we’re available
WhatsApp support runs 24/7. Emails are normally answered within two hours. The team is UK-based and supports customers in English.
Before you message us
Many questions are answered in a few seconds by these pages:
- Setting up a device? Start with the device setup guides or the Firestick IPTV walkthrough.
- Picture buffering? Work through the buffering checklist.
- Unsure what your login details mean? See your IPTV line explained.
- Comparing plans? Prices and connections are listed with every IPTV subscription option.
- New to ProTVHub? The UK IPTV service overview shows channels, devices and plans at a glance, and our company background explains how the service is run.
When you do get in touch about a technical issue, it helps to tell us your device, the player app you're using and what happens on screen. That way the team can usually solve it in one reply.
- HelpQuestions and answersPlans, payments, devices, streaming quality and support — answered in one place.Read the IPTV FAQ
TroubleshootingIPTV buffering and freezing: 12 fixes to tryA step-by-step checklist to stop buffering and freezing on any device.Try the buffering fixes 
Free trialFree 24-hour IPTV trialHow the 24-hour trial works, how to request it and a checklist of what to test.See how the trial works